Refund Policy

At All Pro Storage, we understand that circumstances may change, and we aim to be flexible in accommodating our customers' needs. Please review our refund policy below:

 

1. Cancellation Requests:

   - Customers may submit a cancellation request at any time, and we will assess each request on a case-by-case basis.

   - Cancellation requests must be made in writing or via email to our customer service team.

 

2. Refund Evaluation:

   - Refunds will be evaluated based on various factors, including the reason for cancellation, the length of the rental period, and any applicable fees.

   - We reserve the right to determine the eligibility of refunds on a discretionary basis.

 

3. Processing Time:

   - If a refund is approved, it will be processed within 14 business days of receiving the cancellation request.

   - Refunds will typically be issued to the original method of payment used for the rental transaction.

 

4. Non-Refundable Fees:

   - Certain fees associated with the rental may be deemed non-refundable, including administrative fees, insurance fees, and additional services or products purchased.

   - The determination of non-refundable fees will be made at our discretion.

 

5. No-Show Policy:

   - Customers who fail to cancel their rental and do not access the storage unit will not be eligible for a refund.

 

6. Contact Us:

   - If you have any questions or wish to submit a cancellation request, please contact our customer service team at contact@allprostoragewyo.com or 307-362-6775.

 

Please note that our refund policy is subject to change without prior notice. By renting a storage unit with All Pro Storage, you acknowledge and accept the terms of our refund policy. We strive to provide fair and reasonable solutions to meet our customers' needs while ensuring the sustainability of our business operations.